Our team is here to assist you!
Browse our policies regarding shipping information, transfers, FFL information, returns and answers to frequently asked questions.
Orders and Shipping
Our shipping hours are Monday-Friday 9:30am-5:00pm. Please allow at least 24-48 hours for us to ship your order after it is placed.
We either use USPS or UPS depending on your location and type of item purchased.
After you have purchased a firearm from us please send us an email including your chosen FFL store name, their contact information and your order number to [email protected]. We will take care of the rest. There is a $5.00 fee for FFL/SOT items. (This is charged for insurance and signature confirmation for your order).
Email [email protected] requesting a copy of our FFL/SOT. You can also call us at 864-764-1573 during our standard business hours and one of our employees will be happy to help you.
We cannot ship firearms/suppressors directly to your house despite what the media may tell you. If you are a South Carolina resident, you can pick the firearm/suppressor up in our store. If you are an out-of-state resident, we will need a copy of your local FFL and/or Class3 dealer SOT license to transfer or ship the firearm/suppressor to your local dealer. That dealer may then transfer it to you. Please research and know your state’s laws regarding firearms/suppressors/knives to make sure they are legal for you to own and/or carry before making your purchase. Contact us at [email protected] or 864-764-1573 for any FFL/SOT transfer questions.
Yes! For more information about the kiosk for Suppressor/Silencer purchases please call 864-764-1573 or email [email protected].
Give us a call at 864-764-1573 during regular business hours and any of our employees will be happy to answer any questions you may have. You can also email all questions to [email protected].
- $30 per firearm for all standard firearms
- $75 for Class 3 items including Suppressors/Silencers and SBR’s
- $150 for transferable full-autos
We ship most items via USPS. Sometimes they take some time to update tracking. Please allow up to 48 hours for tracking to update or show up in their system after the item has been shipped. It is not uncommon for USPS to miss scanning a package at one or more facilities. Sometimes a package will show “in transit” for several days without updating or won’t show any movement until it reaches the destination facility. This is completely normal and usually means your package is delayed due to weather, holiday surge or other circumstances. Most times the package shows up at the next facility in the route within a few days.
If you need to contact USPS about your package you can reach them at: 1-800-275-8777
Returns and Exchanges
We routinely inspect all products before shipping. If there are any underlying issues or factory defects contact us at [email protected] Please provide pictures of the defective product, explain what exact problem you are experiencing, and your contact information. You can also contact the manufacturer directly and they can assist in fixing your problem. (Most manufacturers prefer to take care of the consumer directly).
We routinely inspect all products before shipping. If there are any underlying issues or defects contact us at [email protected] Please provide pictures of the defective product, explain what exact problem you are experiencing, and your contact information.
If you are unhappy with your order please contact us at salestandkoutdoors.com or 864-764-1573. There is no restock fee, but we will only accept unopened and unused products. The buyer pays for any return shipping. Online returns will not be accepted after 14 days since delivery. Not all items are eligible for returns. Firearms of any kind which including handguns, long guns, frames, receivers, suppressors/silencers, ETC. are nonrefundable.
No. All sales made in-store are final.