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Call us 864-764-1573

MORE PRODUCTS NOT LISTED ARE AVAILABLE IN STORE

Customer Service

SHIPPING INFO

Shipping Hours

We typically ship within 24 hours of your order being placed. We ship Monday-Friday 9:30am-5:00pm.

Shipping Methods

We use USPS and UPS depending on your location and what type of item you are purchasing. 

Firearm/Suppressor Purchases

We can not ship firearms directly to your house contrary to what the Media may tell you. If you are a local South Carolina Resident you can come pick the firearm up in our store. If you are an out of state resident we will need a copy of your local FFL and/or Class3 dealer SOT license to transfer/ship the firearm/suppressor to your local dealer and then they can transfer it to you. Please make sure to know your local state laws regarding firearms/suppressors/knives to make sure they are legal for you to own and/or carry. Contact us at sales@tandkoutdoors.com or 864-764-1573 for FFL/SOT transfer questions.

RETURNS

Returning Online Product

If you are unhappy with your order please contact us at salestandkoutdoors.com or 864-764-1573. There is not a restock fee but we will only accept brand new unopen and unused product and buyer pays for return shipping. Not all items are eligible for returns. Firearms of any kind which includes Handguns, Long guns, Frames, Receivers, Suppressors/Silencers, ETC. are nonrefundable.

Defective Product

We normally inspect all product before shipping but if there are any underlying issues or factory defects contact us at sales@tandkoutdoors.com and explain exactly what is wrong and provide pictures of product and what the problem is. You can also contact the manufacturer and they directly assist you in fixing your problem. Most manufacturers prefer to take care of the consumer directly.

FAQ

Where do I enter my FFL information?

After you have purchased a firearm from us email your FFL store name and contact information to sales@tandkoutdoors.com with your order number and we will take care of the rest.

I am a dealer and need copy of your FFL/SOT whats the best way to get that?

Email sales@tandkoutdoors.com requesting a copy of our FFL/SOT or call us at 864-764-1573 during our standard business hours and one of our employees will be happy to help you.

Do you have a Silencer Shop© Kiosk?

Yes, yes and yes! For more information about the kiosk for Suppressor/Silencer purchases please call 864-764-1573 or email sales@tandkoutdoors.com.

How do I know the product I am looking at is right for me?

Give us a call at 864-764-1573 during regular business hours and any of our employees would be more than happy to help. You can also email all questions to sales@tandkoutdoors.com.

What is your in store transfer fee?

For all standard firearms it is $30 per firearm. Class 3 items are $75 for Suppressors/Silencers and SBR’s and $150 for transferable full autos.

Why hasn’t my tracking information updated?

We ship most items via USPS. Sometimes they take a while to update tracking. Please allow up to 48 hours for tracking to update or show up in their system. It is not uncommon for USPS to miss scanning a package at one or more facilities. Sometimes a package will show “in transit” for several days without updating or won’t show any movement until it reaches the destination facility. This is completely normal and it usually means your package is delayed due to weather, holiday surge or other circumstances. 99 times out of 100 the package shows up at the next facility in route within a few days.

If you need to contact USPS about your package you can reach them at: 

1-800-275-8777

Fast Shipping
Most orders placed before 12pm EST will ship same day
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